Process Analyst


Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

Due to transfer of our colleague to another department within Triodos, we would like to bring on board a Process Analyst for a permanent assignment.

You will help us ‘to change finance to finance change’, by playing an important role in continuously improving the processes of Triodos Bank. As Process Analyst you will document processes, in line with a set of guidelines and standards, to make them available to the entire organization.

Furthermore, you will:

  • Analyse business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Develop methods and processes to address them and drive improvement where possible.
  • Collate and analyse data on the processes using different tools, methods, and formats.
  • Resolve queries from internal by providing information on complex processes and related procedures.
  • Support the maintenance and implementation of the Process Management Framework.
  • Support the design and implementation of Process Management tooling.
  • Develop and deliver process management training sessions.


What you will bring

To be successful in this role, you will:

  • Be able to influence and persuade different stakeholders to get things done, while managing conflicts effectively and directing energy to a shared solution.
  • Act with integrity and honesty, daring to speak up and have difficult conversations when needed.
  • Be continuously receptive to new ideas and strive for improvement.
  • Demonstrate a growth mindset by dealing positively with change, learning quickly, experimenting and daring to make mistakes.

Furthermore, it is desirable that you will have:

  • Strong connection with the values and mission of Triodos Bank.
  • A minimum of 5 years working experience in Process management and/or Continuous Improvement.
  • Practical knowledge of tools and methodologies such as Lean, BPMN and/or Agile.
  • A completed higher/academic education (or demonstrable working and thinking level).
  • Knowledgeable regarding process management tooling and internal control systems.
  • A good command of Dutch and English.

Your future colleagues

You will be part of the international Process Management & Continuous Improvement team, which consists about 15 people and report into the Head of Process Management & Continuous Improvement.


What we offer you

An inspiring work culture

The most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

  • find a sense of meaning in your work
  • create positive energy and impact with your co-workers
  • build mutual trust and respect in working relationships
  • enjoy fulfilment at a professional and personal level

A comfortable working environment

Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues. One of the interesting facts about it is that we can completely take the building apart and move it to a new location.

And of course, great remuneration and working conditions

  • a salary appropriate to the position, our remuneration policy and your experience
  • an attractive pension policy
  • a mobility card (including free private travels)
  • flexible working hours and the opportunity to work from home
  • a reimbursement of a company bicycle to the max of € 1,500
  • a 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
  • an extra leave to contribute to voluntary work
  • a range of education and training opportunities
  • an option to join our collective health insurance
  • a working from home allowance per home office day
  • a suitable home office equipment up to € 750 every 5 years

Sounds interesting?

If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role.

Everyone is welcome and our culture is built with human dignity at its core. We believe in equity and diversity, and we know how valuable everyone’s individual perspectives are. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: 27.05.2024

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email Ilona van der Sluis ( to discuss further.

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply

Who we are
Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.
Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.
Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.
We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.
We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development. | |

  • Online op:di 14 mei 2024
  • Locatie: Driebergen-Rijsenburg (Netherlands)

Triodos Bank N.V.

De Reehorst, Hoofdstraat 10
3972 LA Driebergen-Rijsenburg

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